What kind of personal informations do we collect?

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 Users informations:

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In order for you to use our services, there are several informations we collect.

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1. The informations you give us. When you subscribe to the newsletter or purchase a product, you give us personal informations, such as your name, e-mail address, phone number, physical address, and some bank informations.

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2. Informations collected when you use our services. When using our website and services, some informations are collected in order to understand client navigation and such. These informations can be the type of device you use, your exploitation system, type of connexion to the website. 

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3. Informations collected by other sources. Some informations can be collected by others sources, such as the Wix paiement system, third-party applications (such as applications of visitors analytics and reviews). 

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How do we use these personal informations?

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We use them to these ends:

1. To provide and exploit our services

2. To develop, personalize and extend our services, based on preferences, experiences, and general or personal difficulties of Users

3. To provide customer support and service

4. To contact customers in relation to their order, or to send newsletters if the user subscribed to them, or to offer discounts.

5. To analyze our performances and marketing activities

6. To create statistical data that we and our commercial partners can use to provide and improve our services

7. To conform ourselves to applicable laws and regulations 

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How do we share these personal informations?

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1. With third party applications. We use third-party applications to complet our services, such as a review application, allowing the user to review a product they bought from us, and visitors data analysis.

 

2. Law and legal applications. We can share or allow access to all mentioned personal informations following a legal demand, or following law applications, if we determine we are in legal obligation to do so.

 

3. To protect rights and security. We can share these informations if we determine in good faith that it will contribute to protect rights, propriety or security of our brand, Wicked Clarence, or of a customer, a user or member of the public. 

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Where do we stock these personal informations?

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Wicked Clarence is based in Belgium, within the European Union, which protects privacy and user rights. Wix and all third-party applications are contractually engaged in protecting and securing your informations. 

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